Image Uploads Are Not Working Properly (Known Issue)
Photo no go?
Some users are having trouble customizing their profile. This appears to be affecting both profile pictures and background images. Specifically,
- Background image uploads claim to be uploading successfully but are not being displayed as the profile background after uploading and saving. Please make sure that you understand how to properly upload a background image. Also make sure that the image which you are trying to upload meets the image requirements specified here
- A horizontal black bar is added to the bottom of the profile thumbnail image.
- Full sized profile images are being stretched or distorted.
We will place updates on this issue on this page below our signature when we have more information. Check back for more information soon.
We have determined the issue and are working on resolving it, in the meantime, please check the latest update below to find a temporary fix.
Thanks for your help,
The Twitter Support Team
8/02/10 UPDATE: We fixed a major issue with avatar uploads but users are still reporting difficulties uploading background image uploads; we are investigating these issues.